Privacy policy
Privacy policy
This Privacy Policy describes how REMCO Transmission Parts ("the Site", "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from remco-transmission-parts.com.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.
Device information: web browser version, IP address, time zone, cookie information, pages and products viewed, search terms, and how you interact with the Site. Collected automatically using cookies, log files, web beacons, tags, and pixels, and shared with our processor Shopify.
Order information: name, billing address, shipping address, payment information (including credit card and other methods offered at checkout), email address, and phone number. Used to fulfill orders, process payments, arrange shipping, provide invoices and order confirmations, communicate with you, and screen for fraud. Shared with Shopify, our payment processors, shipping carriers, and the sales channels we use (such as Amazon, eBay, and Walmart).
Customer support information: the information above, used to provide customer support.
Mobile and SMS information: if you enroll in our text messaging program, we collect your mobile telephone number, the date and time of your consent, and the method by which you gave consent. This information is used solely to send you the order and service messages described in the SMS Terms & Conditions below.
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example, we use Shopify to power our online store (see https://www.shopify.com/legal/privacy). We use Twilio Inc. solely to transmit the text messages described below on our behalf. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request, or to otherwise protect our rights.
We do not sell your Personal Information.
NO SHARING OF MOBILE INFORMATION. Mobile opt-in data, SMS consent, and mobile telephone numbers will never be shared or sold to third parties, affiliates, or lead generators for marketing or promotional purposes at any time. This exclusion applies to every category of information sharing described elsewhere in this Privacy Policy.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment of your order, and communicating with you about your orders and account.
Your Rights
You have the right to access the Personal Information we hold about you, and to ask that it be corrected, updated, or erased. To exercise these rights, contact us at admin@remco.com.mx.
Cookies
A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, and analytics cookies to operate the store and improve your experience. Most browsers automatically accept cookies, but you can adjust your browser settings to block or remove them; doing so may affect parts of the Site.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact
For questions about our privacy practices, contact us by email at admin@remco.com.mx, by telephone at (956) 300-0697, or by mail at: 301 North 23rd Street, McAllen, TX 78501, United States.
Last updated: August 9, 2026.
SMS Terms & Conditions
1. SMS Consent Communication. Mobile phone numbers and SMS consent data obtained as part of the SMS consent process will not be shared or sold to third parties, affiliates, or lead generators for marketing or promotional purposes at any time.
2. Program Name. REMCO Transmission Parts Order Alerts.
3. Types of SMS Communications. If you have consented to receive text messages from REMCO Transmission Parts, you may receive messages related to: order confirmations and status updates, pickup notifications, delivery notifications, invoice notifications, and replies from our customer service team. We do not send promotional or marketing text messages through this program.
4. Message Frequency. Message frequency varies and depends on your order activity.
5. Potential Fees. Message and data rates may apply, depending on your carrier's pricing plan. REMCO Transmission Parts does not charge for this service.
6. Opt-In Method. You may opt in by checking the SMS consent box on our website at https://remco-transmission-parts.com/pages/sms-consent or during checkout, by signing our printed consent form at our counter at 301 N 23rd Street, McAllen, Texas, or by giving verbal consent to one of our representatives by telephone.
7. Consent is not a condition of purchase. You are not required to agree to receive text messages in order to buy any product or service from us.
8. Opt-Out Method. You can opt out at any time by replying STOP to any SMS message you receive. You will receive one confirmation message and no further messages.
9. Help. Reply HELP to any message, or contact us at (956) 300-0697 or admin@remco.com.mx.
10. Standard Messaging Disclosures. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance. Carriers are not liable for delayed or undelivered messages.